Wednesday, October 20, 2010

Scanning Code of Practice (SCOP)

If a product scans at a higher price than the shelf price, participating retailers (see list below) have to give the product free of charge, if it is less $10 or deduct $10 from the price for the first unit. This does not apply to products with price tags but applies even if the shelf price is expired price.

The scanning code is endorsed by
The Competition Bureau of Canada and was created from the collaborative efforts of the Retail Council of Canada, the Canadian Association of Chain Drug Stores, the Canadian Federation of Independent Grocers and the Canadian Council of Grocery Distributors. The Canada Competition Bureau website.
You would see a signs at participating retailer indicating the following:

Scanning Code of Practice If the scanned price of a non-price item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. If a Code of Practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint.

The following are the current participating retailers:

Canadian Association of Chain Drug Stores—Supporting Companies:
Shoppers Drug Mart
The Groupe Jean Coutu (New Brunswick and Ontario only)
Lawton Drug Stores
London Drugs
Lovell Drugs
Pharmasave (British Columbia and Saskatchewan)

Canadian Council of Grocery Distributors—Supporting Companies:
Canada Safeway Limited
The Great Atlantic and Pacific Tea Company of Canada Limited
Loblaw Companies Limited
Sobeys Inc.
Metro Inc.
Thrifty Foods
Costco Wholesale Canada Ltd.
Co-op Atlantic
Federated Co-operatives Limited
Coleman’s Food Centre (Newfoundland.)

Retail Council of Canada—Supporting Companies:
Costco Wholesale Canada Ltd.
The Home Depot Canada
Canadian Tire Corporation Ltd.
Toys r Us
Shoppers Drug Mart
Wal-Mart Canada Corp.
Giant Tiger Stores Ltd.
The North West Company
Best Buy/Future Shop (in implementation stage)
2 Home Hardware franchisees

Canadian Federation of Independent Grocers—Supporting Companies:
Thrifty Foods
Overwaitea Food Group
The Harry Watson Group
Longos Brothers Fruit Markets
1374 independent locations

You can read more about this at

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